Help Placing Your Order
- How to order a magazine subscription
- Ordering a gift subscription
- When will my issue arrive?
- International orders
- Ordering a single or back issue
- Ordering a single or back issue as a gift
- Placing an order for a pre-order item
Help ordering a magazine subscription
Receive every issue hot off the press, direct to your door. You'll also be protected from any price rises for the term of your subscription.
To place your order online:
- Choose which magazine you would like to order
- Select your payment term and click 'Buy Now'
- Click 'Checkout'
- Complete the order form
- You’ll receive an email confirming your order!*
*Your acknowledgement email will be sent to you with all your subscription details: your subscriber number, your start and expiry issue and all the contact information you need to get in touch with us about your subscription.
To place your order on the telephone:
Speak to a member of our customer service team on:
UK: 0344 848 2852 International: +44 344 848 2852
UK calls cost 5p per minute from a BT landline, other networks and mobiles may vary
Phone lines are open:
- Monday-Friday 0800-2130
- Saturday 0800-1600
If you’re having problems completing your order, you can also contact us here
Ordering a gift subscription
Simply follow the ordering instructions and don't forget to submit the recipients address details.
To order a gift subscription:
- Choose the magazine you would like to give as a gift
- In the checkout, tick the checkbox next to ‘Is this a Gift’
- Tick 'Different Delivery Name and Address' to add the recipients details (this is the address you would like the magazine sent to)
- If you wish to send an e-card, tick the checkbox
- Complete the order form
- You’ll receive an email confirming your order!
An acknowledgement email will be sent to you detailing all subscription details: subscriber number, start and expiry issue and all the contact information you need to get in touch with us about the gift subscription. You also have the option of sending an e-card welcoming the lucky recipient to their new subscription.
Gift subscriptions are perfect for special occasions such as Christmas, Birthdays, Mothers Day and Fathers Day. Ordering is simple, and all gift orders will receive a gift card, so why not buy a gift subscription today? Find out more about buying a gift subscription.
When will my issue arrive?
On the subscription order form, you can select the issue that you would prefer to start your subscription. The on sale dates will be listed for each magazine, and all magazines being mailed to a UK address should arrive around the same day as the on sale date. Find out upcoming magazine on sale dates.
International (customers outside the UK)
Speed of delivery to subscribers outside the UK depends on the quality of service provided by the various organisations during transportation. Please allow approximately 10-14 days for delivery from when the item is mailed to avoid disappointment. Contact us if you have not received your magazine 14 days after UK on-sale date
For international orders, price you pay will be dependant on the exchange rate of your credit card company and may fluctuate. We can deliver magazine subscriptions all over the world, and postage and packaging is included in the price.
When will my magazine arrive?
We dispatch your order as quickly as possible. The speed of delivery obviously depends on the quality of service provided by the postal service in each country, so please allow approximately 10-14 days from when your magazine is mailed for it to arrive.
Need to get in touch?
Ordering a single or back issue
We deliver worldwide, and postage and packaging costs are included in the price.
We accept major Credit and Debit Cards (Visa/Mastercard/Amex). If you’re buying from outside the UK, the price you pay will be dependant on the exchange rate of your credit card company and may fluctuate.
Ordering a single or back issue as a gift
Select the magazine, then click 'Buy a Back Issue', and select the issue you'd like to purchase. Order as you would normally and you will be given an option to provide the name and address of the intended gift recipient. You can opt to send your gift recipient an eCard on a selected date, perfect for Birthdays and Christmas!
Placing an order for a pre-order item
If you are placing an order for a pre-order item, payment will be taken at the time you place your order. We aim to deliver pre-order items by the release date. However, please note, occasional unforeseen delays at production, mean we are unable to guarantee a specific date of delivery.
Content of pre-order items is subject to change and where stated that the cover image is not finalised, a related image may be used to promote the product.