Returns and Refunds
- How do I return items?
- What do I do if an issue doesn't arrive?
- What should I do if an issue is delivered in a damaged condition?
- How do I cancel my subscription? MFM's money-back guarantee
How do I return items?
Simply contact one of our Customer Services team who will be happy to assist:
Tel: 0844 848 28 52, International: +44 (0) 1604 251 045
Top of the pageWhat do I do if an issue doesn't arrive?
MyFavouriteMagazines uses the Royal Mail service to deliver any items you purchase from our store. There are occassionally factors beyond our control which may delay delivery, you can find the latest news from Royal Mail here.
To request a replacement issue please phone our customer service team on: Tel: 0844 848 28 52, International: +44 (0) 1604 251 045
What do I do if an issue is delivered in a damaged condition?
If your subscription copy has arrived damaged then you can request a replacement. This must be within 7 days of receipt of your magazine.
To request a replacement issue please phone our dedicated customer service team on: Tel: 0844 848 28 52, International: +44 (0) 1604 251 045
No Risk Purchase
Our 60 day money-back guarantee
We hope you are delighted with your magazine subscription. However, if you find the magazine is not for you then we are happy to refund any unmailed issues.
Please note that our subscription term is for 12 months, so please write to us within the first 60 days of your subscription if you are dissatisfied in any way, and we will refund you for all unmailed issues.
Did you know you can change your magazine at any time during your subscription?
If, for any reason, the magazine you subscribe to is not suitable for you, you can switch your subscription to any other magazine available on MyFavouriteMagazines. Visit our Change My Magazine information page to find out more!
How do I cancel my subscription?
Please write to us at any time during the initial 60 day period supplying your full name, address, subscription number (if possible) and magazine name. Write to: Future Publishing, 10 Waterside Way, Northampton, NN4 7XD.



