iPad/iPhone (digital) Edition Magazines Help


What’s an iPad/iPhone Edition?

Our iPad/iPhone editions come in two varieties - digital replicas or interactive editions. Our digital replicas are high quality, page-turning versions of the print edition. Some titles feature enhancements 'on top of the page', including video, image galleries and weblinks. These are available for both iPad and iPhone. 

Our interactive editions also feature content from the print edition but are designed specifically for the iPad. They come with free-scrolling live text, animations and particle effects, variable page sizes, 360 degree imagery and sharing as well as video, image galleries and weblinks. The description text next to the issue cover will highlight what type of digital edition is on offer. 

Please note: interactive editions are usually available for the iPad only, although some select titles are now interactive on iPhone. In most cases, if you subscribe to an interactive edition on the iPad, you will be served the digital replica when you open your digital edition on your iPhone.

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How do I purchase digital (iPad/iPhone) editions of magazines?

You can buy a magazine subscription to over 60 titles directly from us. Just visit our website as normal, choose your title and select iPad/iPhone Edition from the options. We currently only offer this on iOS devices, which include iPad and iPhone. To browse titles click here If you’ve already purchased a iPad/iPhone magazine subscription from us, you can find instructions on downloading issues here. 

If you don’t have an iPad or iPhone, you can also buy our magazines from the following 3rd party stores: • Google Play • Zinio • Barnes & Noble (nook) • Amazon (Kindle).

If you’ve already bought a iPad/iPhone subscription from us, you can find instructions on how to download your copy here

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I’ve purchased a digital (iPad/iPhone) subscription - how do I download it?

If you have bought a iPad/iPhone subscription via myfavouritemagazines.co.uk, please click here for instructions.

T3 customers, please click here for instructions.

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I have forgotten my iPad/iPhone edition account password

If you purchased your digital subscription via myfavouritemagazines.co.uk, you’ll need to click here to reset your password. If you can’t find this you can call UK: 0844 848 2852 International: +44 1604 251 045 or email us at contact@myfavouritemagazines.co.uk 

PLEASE NOTE: The above instructions are for customers who bought their subscription via myfavouritemagazines.co.uk. If you bought your subscription via iTunes (in app using your Apple ID), and have forgotten your Apple ID or password, you will need to click here (you will be redirected to Apple) 

T3 customers, please click here for instructions on resetting your password.

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I’m having trouble logging into the magazine App

If you bought your subscription from myfavouritemagazines, and you’re having trouble logging in, please check your account details and subscription by logging into the account management area here

If you have forgotten your password, you can reset it here

PLEASE NOTE: The magazine app login is only for subscribers who purchased via myfavouritemagazines.co.uk. If you purchased via iTunes, you will not need to login to access your purchases, they will automatically appear. 

If you subscribed via iTunes and are having problems accessing the app or downloading issues, please see our app trouble shooting guide

T3 customers; please click here for help accessing your content.

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My issues are not displaying download buttons

If you purchased directly from Myfavouritemagazines make sure you’re signed into the app. To sign in, tap the sign-in button at the top right-hand corner of the app. Once you successfully login, tap on ‘Store’ or ‘Library’ to view your issues available for download. If you are still experiencing problems, contact us

If you previously had a subscription purchased using your iTunes account, tap 'Restore Purchases', and enter your iTunes password. This procedure will ask iTunes to resend us your latest purchase details. Once that's completed, return to the 'Store' or 'Library' screen. This should now have synced your available issues. 

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Which devices can I access my magazine on?

You will be able to access your magazines via iPad and iPhone. You will need to sign-in to the app using your myfavouritemagazines account credentials. The sign-in button can be found at the top right hand corner of the iPad app, or at the top of the iPhone app. For more information click here.

Our magazine apps run on all iPad and iPhone devices running iOS 5.11 or above. However we recommend an iPad 2 (2nd gen)/iPhone 3 or better for performance and stability. Earlier models with lower processor and RAM specifications may experience slower page rendering and occasional app crashes which are outside of our control.

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Do I get instant access to the magazine when I subscribe?

Yes, all new customers will be entitled to the current issue of the magazine completely free, and will be able to download it instantly after purchase. Please note: customers are entitled to one free issue. If you decide to cancel and re-subscribe to the same title having already downloaded your free issue, you will be charged in accordance with the agreed payment term and duration.

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When my subscription expires, do I keep the issues?

Any issues that are released during your subscription term will be available to you to download and read whenever you want to, even after your subscription ends or you decide to cancel.

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I have a print subscription. Can I transfer it?

Yes. If you are an existing print customer you are able to switch to a digital (iPad/iPhone) magazine subscription. You can do this either by calling us on UK: 0844 848 2852 or International: +44 1604 251 045

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When do digital (iPad/iPhone) subscriptions start?

All new subscriptions begin from the most recently released issue available on Newsstand. Depending on the no. of issues published per year, you will receive on average, a minimum 13 issues a year. All magazine product pages include details of the no. of issues published per year in the description. 

Instant Access: You will have instant access to the current issue on sale and future issues released within your subscription term. Your issues will become available as they are published. Issues released before the current issue on-sale (on the date you placed your order) won't be part of your subscription. If you would like to own them, you will have to purchase these back issues individually via iTunes.

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Do I get any covermounted extras?

There is currently no way to automatically access physical gifts and inserts associated with the print edition of your magazine. Where possible, print extras such as mini-magazines and catalogues are now being added to the back of the relevant issue. Content from covermounted CDs and DVDs is also being used to enhance to our pages of both digital replicas and interactive editions.

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How can I cancel my digital subscription?

If you purchased your subscription through myfavouritemagazines.co.uk, please contact our customer service team to cancel: UK: 0844 848 2852 International: +44 1604 251 045. Please note we do not currently accept cancellations via email. 

If you purchased through iTunes you can cancel your magazine subscription through the App by following the below instructions; 

• To view your App subscriptions from your devices home screen, tap App store 

• Tap featured at the bottom of the screen • Scroll to the bottom of the page 

• Tap the Apple ID button 

• If you have forgotten your iTunes account details please click here 

• Enter your password and click OK

• From the main account page, scroll down and tap Manage App subscriptions. If you don’t have any App subscriptions this button will not be displayed 

• You will then be taken to your app subscriptions page where you will be able to cancel your subscription

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I have a print subscription. Can I transfer it?

Yes. If you are an existing print customer you are able to switch to a digital (iPad/iPhone) magazine subscription. You can do this either by calling us on UK: 0844 848 2852 or International: +44 1604 251 045

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I have a print subscription. Can I transfer it?

Yes. If you are an existing print customer you are able to switch to a digital (iPad/iPhone) magazine subscription. You can do this either by calling us on UK: 0844 848 2852 or International: +44 1604 251 045

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How do I transfer my downloaded issues to a new device?

Any issues you have previously downloaded cannot be transfered between devices. If you would like to read any issues on a new device, they will need to be downloaded again. You will need to first download the free magazine app to your new device and sign-in. You can read full instructions on downloading and reading issues here

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How do I change my myfavouritemagazines digital account password and/or email address

If you purchased your digital subscription via myfavouritemagazines.co.uk, you’ll need to click here to manage your account email address and password.

If you're still having problems, call UK: 0844 848 2852 International: +44 1604 251 045 or email us at contact@myfavouritemagazines.co.uk.

PLEASE NOTE: The above instructions are for customers who bought their subscription via myfavouritemagazines.co.uk.

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Minimum System Requirements

Our magazine apps run on all iPad and iPhone devices running iOS 6 or above. We also recommend an iPad 2 (2nd gen)/iPhone 3 or better for performance and stability. Earlier models with lower processor and RAM specifications may experience slower page rendering and occasional app crashes which are outside of our control.

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